Technician - Fiber Installations
Company: Centric Fiber Op Co, LLC
Location: Fort Worth
Posted on: February 15, 2026
|
|
|
Job Description:
Job Description Job Description Technician – Fiber Installations
Reports to: Manager – Fiber Installation Job Summary: Centric
Services (“Centric”) delivers industry-leading high-speed internet
through Centric Fiber and natural gas services through its UniGas
division. Centric serves ground-up commercial and residential
developments, as well as master-planned communities in all major
metropolitan markets across Texas and Central Florida. As the only
integrated telecom and natural gas provider currently in the
market, Centric is rapidly expanding into new regions due to its
advantageous dual-model approach. Our team is dedicated to bridging
infrastructure gaps through strategic value creation and continuous
innovation. The Technician – Fiber installations is the main
interface for home builders and subscribers in residential
communities. This role is responsible for performing fiber
splicing, residential home installations, preparing, and
troubleshooting fiber optic cables and systems for Centric Fiber
customers. The position is field-based, requiring daily reporting
to the office and traveling into Centric communities.
Responsibilities: · Perform fiber splicing, testing, and
troubleshooting of fiber optic cables and connections. · Point of
contact for 3rd party contractors for troubleshooting. · Conduct
residential home installations of internet, phone, TV, and cable
services. · Provide customer assistance, education, and information
on Centric services, customer equipment, and products. ·
Troubleshoot and resolve service issues on-site. · Upsell
applications and additional equipment to customers when
appropriate. · Take appropriate action to expedite workflow to
consistently meet customer appointments and company commitments. ·
Interface with customer and technical service departments to
collaborate on subscriber issues, develop troubleshooting and
corrective action plans, work scheduling, and ticket clearing. ·
Install, service, disconnect, change, or reconnect telephone and
modem equipment, serving customer residences. · Install, service,
disconnect, change, or reconnect for television and provisioning in
MAUI system. · Provide general maintenance and troubleshooting for
FDHs. · Assist ISP tech with troubleshooting and maintenance of
distribution cabinets. · On call support for after-hours and
weekend issues. · Support region with rollout of new equipment and
software rollouts. · Ensure all work is completed in accordance
with company procedures and in compliance with municipal, state,
and federal laws and guidelines. · Participate in community and
company social media outlets – monitor company commentary, respond
to complaints and accolades, and monitor community happenings.
Requirements · High School Diploma or GED. · 2 years of related
telecommunications or mass media experience. · Previous customer
service experience. · Valid driver’s license and clean driving
record. · Ability to work hours that may include evenings,
weekends, and holidays if necessary. · Must be able to work
effectively with a team in a fast-paced environment. · Up to 100%
local market travel and up to 10% travel to all markets in Texas.
Preferred Requirements: · College-level training in
telecommunications or mass media. · Prior fiber splicing experience
strongly preferred. Benefits · Competitive base pay · Great
benefits (medical, dental, vision, and more) · Generous PTO policy
· 10 company-paid holidays · 401(k) plan with 5% company match
Centric Infrastructure Group is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or veteran
status.
Keywords: Centric Fiber Op Co, LLC, McKinney , Technician - Fiber Installations, Engineering , Fort Worth, Texas
