Remote RN Health Home Service Coordinator - MUST RESIDE
Company: Nursing Solutions
Location: Sherman
Posted on: September 19, 2023
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Job Description:
Remote RN Health Home Service Coordinator
(Bilingual-Spanish/English)- MUST RESIDE IN TEXASSummary of
Position: This is a remote position but must reside in Texas and
have a Texas nursing license. The RN Service Coordinator for AOC's
Health Home Services team, will be directly supporting AOC's Star
and Star Kids clients. In collaboration with other members of the
healthcare team, the RN Service Coordinator is responsible for
organizing, coordinating, and providing care coordination and care
management services to clients who are receiving private duty
nursing services (PDN) from Angels of Care. The RN Service
Coordinator is responsible for assessing and coordinating client
care across the continuum, utilizing accepted criteria and
guidelines to manage Medicaid services and community resources.
This position will function as a clinician, service coordinator,
and educator to achieve optimal clinical and quality outcomes by
effectively managing care and resources to improve the client
experience for our families.
Pay Range: $70,000 - $90,000
Essential Duties and Responsibilities (Other duties may be
assigned):
* Work collaboratively with patients, families, physicians and AOC
staff to ensure high quality care for PDN clients.
* Work with members of the client's care team to better coordinate
services and reduce burden on families.
* Coordinate with hospitals and Managed Care Organizations (MCO)
during hospital admissions and hospital discharge planning to
ensure all referrals for services are in place.
* Assist with scheduling follow-up physician appointments for
clients as needed and provide routine check-ins to ensure
client/family is attending physician appointments.
* Communicate client needs with AOC teams including Triage team,
Intensive Case Management Team, and Clinical Care Managers (CCM's)
on all aspects of client's care needs.
* Provide frequent and ongoing communication with the client and
family to identify needs and escalate to the appropriate care
teams.
* Researches, evaluates, and recommends resources to meet medical
and non-medical needs of clients and families.
* Collaborates, refers, and communicates across all programs to
ensure appropriate coordination of services.
* Act as the patient's advocate
* Maintain the patient's comprehensive clinical record through
detailed documentation in the EMR and Health Home Hub
* Manage a caseload of clients who have been identified for health
home services
* Develop trust and build rapport with a AOC clients/families
* Develop relationships with the care coordination teams,
physicians, and clinic staff
* Maintain a courteous and helpful manner when working with
patients, physicians, and associates
* Assists client/families with self-management through education,
visits and telephonic engagement; encourages and supports patient
adherence to their care plans.
* Review patient non-compliance issues and conduct outreach to
close them
* Participate in special projects and perform other duties as
assigned by supervisor.
* May be required to travel to client homes to assess the client
and their home environment.
Supervisory Responsibilities: None
Performance Responsibilities: The following listing applies to
every employee.
All employees of the organization:
* Exercise necessary cost control measures.
* Maintain positive internal and external customer service
relationships.
* Demonstrate effective leadership skills.
* Demonstrate effective communication skills by conveying necessary
information accurately, listening effectively and asking questions
when clarification is needed.
* Be depended upon to plan and organize work effectively and ensure
its completion.
* Meet all productivity requirements.
* Demonstrate team behavior and must be willing to promote a
team-oriented environment.
* Represent the organization professionally at all times.
* Demonstrate initiative
* Continually improve processes and relationships.
Qualifications/Requirements:
* License: Registered Nurse
* Minimum of 2 years Case Management or Service Coordinator
experience in home health, managed care, or hospital case
management, pediatric case management experience preferred
* Minimum of 2 years of clinical experience in pediatric ambulatory
care, inpatient setting, or home care.
* Bilingual (Spanish/English)
Abilities, Skills, and Knowledge:
* Knowledge of case management, resource, and utilization
management for Star Kids population
* Skilled in case management.
* Excellent verbal and written communication skills required.
* Ability to monitor, assess and record patient progress against a
plan of care.
* Ability to facilitate patient access to community resources.
* Ability to work collaboratively with both internal and external
medical staff and external partners and organizations.
* Ability to assess, adapt, and calmly respond to changing and
crisis environment.
* Ability to maintain confidentiality with all aspects of client
information in accordance with all applicable policies and
regulations.
Physical Requirements:
* Sitting for extended periods of time.
* Dexterity of hands and fingers to operate a computer keyboard,
mouse, and to handle other computer components.
* Physically able to participate in training sessions,
presentations, and meetings.
* Excellent verbal and written communication, hearing and visual
acuity and color distinction.
* The nurse must sit in front of a computer screen for prolonged
periods of time.
Work Environment:
* The RN Service Coordinator will be assigned a workstation with
equipment in a regular office environment or a home office/remote
office environment.
Keywords: Nursing Solutions, McKinney , Remote RN Health Home Service Coordinator - MUST RESIDE, Healthcare , Sherman, Texas
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