Patient Services Coordinator

Company: Choice Health At Home
Location: Sherman
Posted on: February 19, 2026

Job Description:

Job Description Job Description NTMC Choice was founded in 2007 by David Jackson, a licensed physical therapist. At the heart of his decision to start the business was his grandfather's struggle with Amyotrophic Lateral Sclerosis (Lou Gehrig's Disease) during his childhood. He was, and continues to be, forever grateful to the nurses, therapists, aides, and other healthcare providers who touched his family during that time. Every deed, every step, and every moment was cherished and appreciated. Our goal at Choice is to provide healthcare that enables our patients and their families. We hope that our deeds and care can enhance your steps, moments, and experiences with your family. Our Mission at Choice is to enhance the lives of every patient we serve by delivering excellent healthcare. We've worked diligently to shape the company's culture by how we lead and work daily. As leaders, employees, clinicians, and support staff, we strive to apply the Pillars of Choice every day. About the Role: The Patient Services Coordinator plays a critical role in ensuring a seamless, positive experience for patients in a healthcare setting. This position serves as a liaison between patients and medical staff, facilitating efficient communication and care delivery. The coordinator will utilize medical terminology and coding knowledge to accurately process patient information and support clinical operations. Proficiency with electronic health record systems, particularly Epic Systems, is essential to maintain accurate patient records and streamline workflows. Ultimately, this role contributes to the overall effectiveness of the healthcare facility by enhancing patient satisfaction and supporting clinical and administrative teams. Job Qualifications Education: High School graduate. Graduate of an accredited school of vocational nursing, preferred. Licensure: If clinical, must have a current state license as a Licensed Vocational Nurse or Licensed Practical Nurse. A multi-state license issued by a state member of the National Nurse Licensure Compact (NLC) is preferred. Current driver’s license. If required to make patient visits, a current CPR card must be required. Experience: One year of experience in homecare (e.g., home health or hospice) is preferred. Skills: Ability to establish and maintain effective working relationships with all segments of the staff. If an LVN, nursing skills as defined as generally accepted standards of practice. Good interpersonal skills. Transportation: Reliable transportation and valid and current auto liability insurance. Environmental/WorkingConditions: Performs duties in an office environment during Agency operating hours. Works in a routine office environment; noise level may be moderately high; must have the ability to work a flexible schedule and extended hours. Possible exposure to toxic materials, toner, etc. The ability to work a flexible schedule, travel locally; some exposure to unpleasant weather. 1. Complete workflow tasks and other assignments to the PSC Responsible Position in the Agency’s electronic medical record. 2. Prioritizes the scheduling of new patient admissions in coordination with the Admin or CM RN. 3. Participates in coordinating care with nurses, patients, and other interdisciplinary team members. 4. Provides effective communication to patients, staff members, other health care professionals and referral sources. 5. Respond to Agency and patient needs professionally and creatively. 6. Demonstrates commitment, professional growth, and competency. 7. Participates in Agency-sponsored in-service training. 8. Participates in the Agency’s QAPI program, as directed. 9. If clinical, perform patient visits as assigned and complete documentation timely. 10. Promotes the Agency philosophy and administrative policies to ensure quality of care. 11. Cross-trains as the Medical Records Specialist (MRS) as needed.

Keywords: Choice Health At Home, McKinney , Patient Services Coordinator, Healthcare , Sherman, Texas