IAM Technical Communications Senior Associate

Company: Dtcc
Location: Dallas
Posted on: May 7, 2025

Job Description:

Are you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.Pay and Benefits:Competitive compensation, including base pay and annual incentiveComprehensive health and life insurance and well-being benefits, based on locationPension / Retirement benefitsPaid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).The impact you will have in this role:The Organizational Change Manager will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This role will focus on the people side of change, including changes to business processes, systems and technology, job roles, and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance.Your Primary Responsibilities:Strategy and Planning:Develop change management strategies based on a situational awareness of the details of the change and the groups being impactedCreate change management plans that outline the approach for communications, training, partner engagement, and resistance managementConsult and engage with senior leaders, managers, and supervisors to support changeCommunication:Develop and deliver communications that inform and engage partners at all levels of the organizationEnsure that relevant information is disseminated effectively and in a timely mannerTraining and Support:Coordinate with human resources and other departments to ensure that training programs are aligned with the changeProvide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitionsImpact Analysis:Conduct impact analyses, assess change readiness, and identify key partnersEvaluate the effects of change on employees and ensure that any negative impacts are minimizedTrack and report on the progress of change initiatives, providing updates to partners and adjusting strategies as necessaryUse feedback mechanisms to monitor the effectiveness of change management activitiesContinuous Improvement:Apply a structured methodology and lead change management activitiesAssess the change impact and manage change readiness and adoption**NOTE: The Primary Responsibilities of this role are not limited to the details above. **Qualifications:Minimum 6 years of related experienceBachelor's degree (preferred) or equivalent experienceTalents Needed For Success:Minimum 5 years in leading service excellence and organizational change management within IT governance and process improvement domainsDemonstrated ability to design and implement IT governance frameworks and process optimization strategies that drive service excellenceProven track record of managing and executing large-scale change initiatives, ensuring alignment with IT governance standards and business objectivesStrong leadership skills with experience in guiding cross-functional teams through transformational changes in IT processes and governanceExcellent communication and facilitation skills, with the ability to engage and influence partners at all levels, including executive leadershipStrategic thinker with a focus on continuous improvement, adept at finding opportunities for enhancing IT service delivery and governance practicesResilient and adaptable, capable of navigating complex change scenarios and maintaining service excellence during transitionsWe offer top class training and development for you to be an asset in our organization!The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industrys needs and were working to continually improve the worlds most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, youll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. Its the chance to make a difference at a company thats truly one of a kind.Learn more about Clearance and Settlement by clicking here .Enterprise Product & Platform Engineering transforms the way we deliver infrastructure to our business clients. A key construct of EP&PE will be the evolution of the IT Product Manager, who will partner with the Engineering organization, the Business Aligned Service Delivery organization, the DevSecOps organization as well as our operational support teams to ensure that this organization provides high quality, commercially attractive and timely solutions to support our business strategy.by Jobble

Keywords: Dtcc, McKinney , IAM Technical Communications Senior Associate, IT / Software / Systems , Dallas, Texas