Purpose of Job We are currently seeking a talented Program
Manager I (Compliance & Risk) for one of the following locations:
San Antonio Home Office I, Phoenix Campus, Plano Legacy, Tampa
Campus or Colorado Springs Campus.
For related project experience to be considered outside of a
Program/Project Management title, please include a project list of
all program/project management experience. The project list should
include: project summary, role, project timeframe, and percentage
of time dedicated to the project (i.e. March 2018 – May 2019, 50%
of time). Failure to provide this documentation may result in
This is a new position on dynamic team, supporting evolving
processes for compliance and risk management activities in P&C
Auto Product Management.
Leads and manages moderately complex to complex programs and
planning activities to achieve strategic business goals and
operational objectives under minimal supervision. Drives to achieve
multi-year program deadlines, scope and overall benefits.
Understands and applies proficient knowledge of USAA finance,
operations and marketing to the program plan. Job Requirements
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
In each of the past five years, we've been a top-40 Fortune 100
Best Companies to Work For®, and we've ranked among Victory Media's
Top 10 Military Friendly® Employers 13 years straight. We embrace a
robust veteran workforce and encourage veterans and veteran
spouses to apply.
USAA Careers - Award Winning Workplace (17 seconds)
USAA Careers – World Class Benefits (31 seconds)
Addresses potential program opportunities to deliver integrated
solutions that meet multiple business partner needs.
Directs analyses, root cause identification and development and
recommendation of key work products.
Applies proficient knowledge of the business, its products and
processes to assess program risks and rewards across multiple
technologies and business goals.
Negotiates agreements, settles disputes equitably and diffuses
Defines and maintains multi-million dollar moderate risk program
strategies based on business demand and ROI expectations.
Negotiates program tradeoffs with IT and the business as the
program develops to ensure alignment of demand to capacity.
Holds responsibility for developing multi-year business plans to
deliver business capabilities and define execution approach to
achieve business goal while reducing risk and delivering early
Facilitates meetings with executive management project sponsors
to define solutions.
Bachelor's Degree OR 4 additional years of related experience
beyond the minimum required may be substituted in lieu of a degree
(6 years total).
4 or more year's project and/or program management experience
(including experience defining a new program) or relevant business
Proficient experience in Principles of Project/Program or
*Qualifications may warrant placement in a different job
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5
minutes. Once you begin the questions you will not be able to
finish them at a later time and you will not able to change your
P&C Insurance experience, particularly Auto Insurance
Underwriting experience in a staff function
Compliance, adherence, quality assurance and/or risk management
Documents management experience
Current or prior USAA experience
The above description reflects the details considered necessary
to describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in
the business, including a flexible business casual or casual dress
environment, comprehensive medical, dental and vision plans, along
with wellness and wealth building programs. Additionally, our
career path planning and continuing education will assist you with
your professional goals.
Relocation assistance is not available for this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire
or date of placement) or must have manager’s approval prior to
Last day for internal candidates to apply to the opening is
9/03/20 by 11:59 pm CST time .