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Data & Insights Manager- Customer Analytics

Company: Moneygram
Location: Mckinney
Posted on: November 19, 2020

Job Description:

Job Summary

The Data & Insights

Manager will demonstrate a mastery of the tools and understand the business

needs for their focus domain area. This role will provide strategic and

technical direction for area of expertise and whose tasks will include but not

limited to: analyzing trends, defining KPIs and methodology, designing

experiments, working to help answer key business questions to help make

decisions. The incumbent must be hands-on, results driven, and be able to

articulate insights with the stakeholders that they partner with. They will

ensure the business understands the effects of a new product/process. The

role includes cooperation and coordination with various functions and leaders

within the company and requires excellent communication skills. The incumbent

may be required to guide other junior analysts.

Primary Responsibilities

Evolve and accelerate

measurement practices, including novel test designs that ensure

incremental learnings and modern sampling procedures to streamline results


Use data to analyze and

evaluate, transform data and insights into business recommendations,

communicate learnings and recommendations to various audiences of all levels.

Lead by example to build a

culture of accountability and rigor to substantiate proven business

impact; provide guidance to other analysts on the team.

Support the build-out of

performance reporting dashboards that scales with our global


Work through tracking and data

integrity issues with cross functional stakeholders in Engineering and

Product teams.

Bring clarity to KPIs,

performance drivers, and competitive trends


Bachelor?s Degree in

Engineering, Math, Computer Science, Operations Research, Statistics and

other related degrees.


6+ years of experience or

relevant work experience in analytics, finance, or consulting roles.

Experience using tools such as

SQL to assess datasets and recommend solutions.

Essential Skills

Strong technical and

quantitative background with outstanding analytical skills and the ability

to synthesize situations for corresponding solutions, options and action

plans to impact efficiency, and improvements to the business.

In-depth knowledge in using

tools needed for their focus domain area (examples: SQL, Python, R, etc).

Ability to establish strong

partnerships within different levels in the organization while adjusting

communication as necessary to the specified audience.

Data analysis, interpretation

and the presentation of credible, business-focused recommendations.

Ability to take initiative and

manage deadlines and handle multiple priorities simultaneously with

minimal supervision.

Ability to work with

engineering teams and define tracking requirements.

Exposure to applied statistics.

Strong visualization skills.

Advanced Excel knowledge.

Excellent problem-solving


Experience using BiqQuery,

Google Cloud


Keywords: Moneygram, McKinney , Data & Insights Manager- Customer Analytics, Other , Mckinney, Texas

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