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Supervisor Shared Services - Regional Business Specialist Team

Company: AccentCare
Location: McKinney
Posted on: November 21, 2020

Job Description:

AccentCare is looking for  passionate clinicians committed to  delivering exceptional  care in the home.

We are committed to quality patient outcomes—delivering evidence-based care in the home—and providing comprehensive training to further develop our staff along with continuing education and promotional opportunities.

Come join the AccentCare team and Make A Difference every day.

POSITION SUMMARY:

Responsible for leading a team of 12-15 individual contributors, responsible for managing the referral process from intake to billing. Will manage key operational metrics to ensure targets are met, working closely with internal stakeholders to identify process improvement opportunities, issue root cause and implement preventive and corrective actions

EXPERIENCE/TRAINING/EDUCATION/CERTIFICATION:

Coaches, monitors and performance manages 10 – 15 individual contributors, including but not limited to managing productivity, quality and time and attendance

Manages key metrics and work queues assigned

Facilitates daily team huddle to maintain communication and improve employee engagement

Provides On-the-Job training to employees. Collaborates with training team to develop curriculum that facilitates employee success

Reviews and takes action on quality defects; collaborates with Engineering Team to identify opportunities for process improvement and implements corrective and preventive actions

Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination.

Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff.

Mentors and coaches team members to further develop competencies.

Leads by example and models behaviors that are consistent with the company's values.

SKILLS/ABILITIES:

Bachelor’s degree and 4-6 years of experience; or equivalent combination of education and experience.

Operations or process improvement experience required. Home Health or Healthcare experience desirable

EQUIPMENT NEEDS :

*** Work From Home (WFH) Employees must have high speed internet connectivity

Laptop/Headset will be provided - candidates must have reliable Internet and/or WIFI sufficient to meet the demands of the job

Keywords: AccentCare, McKinney , Supervisor Shared Services - Regional Business Specialist Team, Other , McKinney, Texas

Click here to apply!

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