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Field Engineer 4

Company: Pinnacle Technical Resources Inc
Location: Mckinney
Posted on: June 6, 2021

Job Description:

  • This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of service*

FG Job Posting ID: UISJP00001701

Unisys Job Class: FE 4

Unisys Bill Rate: $ 26.00

Minimum Pay Rate: $ 18.57

End Client: Globel Life

Work Location: Torchmark - McKinney (US3160)

Work Address:

3700 S Stonebridge Dr

McKinney

Texas

USA

75070

Duration: 9/30/2021

Position: IT Technician

Location: McKinney, TX

Driving or Non-Driving: Non-Driving

Prescreen Questions:

  • How many years' experience do you have with replaceable unit swapping?
  • How many years' experience do you have with image loading?
  • How many years' experience do you have with unit testing using a detailed script?
  • How many years' experience do you have with installing and servicing PC's?
  • How many years' experience do you have with Desktop Break/Fix?
  • How many years' experience do you have with Laptop Break/Fix?
  • How many years' experience do you have with Desktop Pinter fixes?
  • How many years' experience do you have with loading software with a script?

Job Description:

You will work in a highly directed environment.

Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.

You will also perform other non-troubleshooting duties.

Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.

Responsibilities:

PLS Support for calls such as Dell Client

Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment

Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script

May perform routine installs, moves, adds and changes as part of a directed team, including: Complex desktop and laptop break fix work

Whole unit replacement

Simple desktop printer fixes

Load software with a script

Keywords: Pinnacle Technical Resources Inc, McKinney , Field Engineer 4, Other , Mckinney, Texas

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